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New Relic partnered with Fynydd to create a sales training platform. New Relic needed to train new sales personnel using the latest product information and real-world scenarios to ensure customers were given the best fit recommendations.
They had already approved a WordPress multi-tenant environment for these kinds of use cases so that's the content management system we used. Given the security track record of WordPress we normally don't recommend using it. Since the New Relic IT department was hosting at WPEngine and securing the platform, our concerns were not as serious as they would have been had the platform been on the public Internet.
With regard to security, we also had to integrate with their corporate Okta single sign-on (SSO) platform to restrict the LMS to authorized users in the sales department.
Some of the project highlights include:
CSS3
HTML5
JavaScript
Sass/SCSS
Amazon Web Services
Github
MySQL
PHP
WordPress
There's usually more to the story so if you have questions or comments about this post let us know!
Do you need a new software development partner for an upcoming project? We would love to work with you! From websites and mobile apps to cloud services and custom software, we can help!
Saint-Gobain North America Headquarters
Saint-Gobain designs, manufactures and distributes materials and services for the construction and industrial markets. These solutions are found everywhere in our living places and our daily life: in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and sustainability while meeting the challenges of the decarbonization of the world of construction and industry, the preservation of resources and rapid urbanization.
Saint-Gobain partnered with Fynydd to create a marketing website for their Living Laboratory campus location in Malvern, PA. The campus was built to showcase their newest, cutting edge building materials and processes. It also happens to be their North America Headquarters.
One of the many futuristic office spaces in their Living Laboratory
Saint-Gobain created a high-performance workplace that encourages employee productivity, collaboration, satisfaction and well-being. By installing more than 60 of their sustainable building materials, working together in a systems-based approach, they influenced occupant comfort and well-being.
The marketing website included a visitor signup flow and several interactive content units including photo gallery, infographics, news feed, social network updates, video library, and more.
Some highlights of the project include:
CSS3
HTML5
JavaScript
Sass/SCSS
Amazon Web Services
ASP.NET
C#
Github
Microsoft Windows
SQL Server
There's usually more to the story so if you have questions or comments about this post let us know!
Do you need a new software development partner for an upcoming project? We would love to work with you! From websites and mobile apps to cloud services and custom software, we can help!
Trinity Life Sciences has been providing large pharmaceutical companies with deep, comparative intelligence for many years and discovered that they all seemed to struggle with finding good vendors experienced with the pharmaceutical industry. Trinity wanted to help them and the smaller emerging pharmaceutical companies solve the problem.
Trinity decided to partner with Fynydd to build an online subscription service where pharmaceutical company employees could review the vendors they use, rate products and services, and see how vendors and services compare within their organization, and across the globe. Likewise, vendors needed to be able to create and manage a profile for their companies, including their products and services.
We collaborated with Trinity to define the needs of their potential subscribers, vendors, and staff. Then we worked on defining the user experience for the key users of the platform. After defining the user experience, we worked on the technical strategy. Based on the platforms and services that Trinity used internally, as well as the needs of the new platform, we decided to implement a custom ASP.NET MVC application with a SQL Server database.
We integrated Salesforce.com to keep a master copy of the data set, allowing subscribers to authenticate using that platform. Vendors authenticate directly with the system. And we built the client side with a responsive framework including SCSS and infinite scroll search results. All of this was hosted in our secure Amazon AWS environment.
Some of the key features of the platform include:
CSS3
HTML5
JavaScript
Sass/SCSS
Amazon Web Services
C#
Github
Microsoft .NET
Microsoft Windows
Salesforce
SQL Server
There's usually more to the story so if you have questions or comments about this post let us know!
Do you need a new software development partner for an upcoming project? We would love to work with you! From websites and mobile apps to cloud services and custom software, we can help!
Lehigh Valley Hospital, Cedar Crest
Lehigh Valley Health Network (LVHN) is proudly part of Jefferson Health. LVHN's mission is to heal, comfort, and care for people and communities by providing advanced and compassionate health care of superior quality and value supported by education and clinical research.
Lehigh Valley Health Network (LVHN) partnered with Fynydd to build a curated, locked-down "kiosk" learning and entertainment experience for in-room patients. It would be deployed on Apple iPads and rolled out to a limited number of random patients. IT would gather analytics on usage through tracking of the patient's Internet access and in-person feedback. The goal was to try a new approach to educating patients about their care team, as well as what to expect when they go home, and a more enjoyable experience while in the hospital.
HIPAA requires that the device be completely cleared of all personal information between patients, and nurses needed a simple way to reset the devices, and keep patients from navigating into device settings, the App Store, and other areas that would create HIPAA and security concerns.
The first thing we had to do was ensure that HIPAA compliance was possible. After some research, we discovered that by using iOS "Guided Access Mode", we could keep patients in our app, even if the device was locked. We also discussed being able to write a system which would auto-wipe any browser or other history and input from the device whenever the user was taken to the "Acceptable Use Agreement" screen, asking for consent. We also created a shortcut for hospital staff to get there and a passcode so only hospital staff could initialize the app.
The app had lots of information about a patient's care team, what to expect during their stay, and what to do when they get home. They also had access to specific web resources, including a custom YouTube interface with curated LVHN videos.
During the testing phase, armatures which held the iPads were connected to the hospital beds, making it easier for patients in most any condition to use the device. There were no support calls, LVHN IT was able to get the analytics they needed, and some lucky patients got an even better experience.
Some of the key features include:
Apple iOS
Github
Swift
Amazon Web Services
ASP.NET
C#
Github
Microsoft Windows
SQL Server
YouTube
There's usually more to the story so if you have questions or comments about this post let us know!
Do you need a new software development partner for an upcoming project? We would love to work with you! From websites and mobile apps to cloud services and custom software, we can help!
The International Chiropractic Pediatric Association (ICPA) strives to create a healthier and more balanced planet. The ICPA is a 501(c)3 nonprofit organization whose mission is to advance chiropractic by establishing evidence-informed practice, supporting excellence in professional skills and delivering educational resources to the public. What began as a dream from founder Dr. Larry Webster in 1986 to better train chiropractors in family care has grown into a global mission to support the health and well-being of families worldwide.
ICPA was growing and needed a new business/client management system for their global chiropractic membership and decided to partner with Fynydd. Their back office was decentralized, using tools like Microsoft Access, which made it difficult for staff to collaborate in workflows. Consequently, many of their processes were performed manually, which was a poor use of membership funding.
Organization members could not view any details about their membership, seminar registrations, subscriptions, payments, etc., which added to their growing customer service. Web forms relied on the user to supply the correct information for what they were requesting, which resulted in a lot of bad information being stored, which had to be cleaned up manually in many cases.
We started by working with ICPA to understand their business pain points. We then collaborated on defining workflows, so we knew what each type of user should experience through different funnels. We then defined the information architecture, and spent time building a complex import tool which would transform data from various sources into this new structure. It was challenging, but allowed us to import over 30,000 contacts dating back to the 1990s; about 3gb of data. It was like they hadn't missed a beat!
The platform we chose was Umbraco CMS, which would become a multi-site web host as ICPA consolidated their other online presences into the new system. Within Umbraco we built a responsive HTML5 framework that looked great on tablets and phones. Next up was Stripe integration, which was used to process payments (including automatic renewals), and which is completely PCI-compliant. And Constant Contact was integrated for their newsletter subscriptions.
In all, this business management system is much more accessible, even outside of the office and on mobile devices. Employees have much more time to focus on tasks that matter instead of mundane, repetitive tasks. And the new system easily handles membership and certification management, seminar registration, blog, product sales, help center, and more.
Some of the key features of the platform include:
CSS3
HTML5
JavaScript
Sass/SCSS
Amazon Web Services
C#
Constant Contact
Github
Microsoft .NET
Microsoft Windows
SQL Server
Stripe
Umbraco CMS
There's usually more to the story so if you have questions or comments about this post let us know!
Do you need a new software development partner for an upcoming project? We would love to work with you! From websites and mobile apps to cloud services and custom software, we can help!
The Endo Pharmaceuticals sales department needed to improve the previous year's compliance training per regulatory requirements.
The previous platform was a step in the right direction, but had some hiccups regarding availability and consequently, a timely pass rate. Reporting on the activity and results, especially during the training period, was minimal, so executives had no way to know how the training was proceeding, in case they needed to intercede early and make adjustments, or report back successes.
It was clear from their challenges that there were some real opportunities to improve the entire training process. So Endo chose Fynydd to be their technical partner. We started by addresses availability. It became clear that the primary bottleneck was with the video hosting as it was on-premises. We worked with Endo to establish a private, secure, video content delivery network (CDN) at vimeo.
The next focus was on reporting. We gathered all the requirements and created a strategy for presenting regional analytics that gave stakeholders exactly what they needed to see.
To make it all happen, we chose Umbraco CMS to speed the product to market and provide the underpinning for membership, authentication, and of course, content management. The result was stunning. Over 2,500 people were trained in 2 weeks. There was 100% availability, and most importantly a 100% pass rate. And there were less than 10 support calls.
Some of the services we provided include:
Some of the key features of the platform include:
CSS3
HTML5
JavaScript
Sass/SCSS
Amazon Web Services
C#
Github
Microsoft .NET
Microsoft Windows
SQL Server
Umbraco CMS
Vimeo
There's usually more to the story so if you have questions or comments about this post let us know!
Do you need a new software development partner for an upcoming project? We would love to work with you! From websites and mobile apps to cloud services and custom software, we can help!
